Objectives: The emergence of robo-advisors raises crucial questions revolving around the balance between the human intervention and the machine component in the advisory and decision-making processes in wealth management and calls for a deeper understanding of a hybrid model where human and machine co-exist, with the robot element designed to augment the existing wealth management value chain, by complementing rather than substituting or displacing the human advisory function. Accordingly, this ESR project will examine how the robo-advisor revolution is affecting the skillset and competencies that financial advisors should master.

Expected results:

  1. Theoretical understanding on the impact of robo-advisors on skill sets of financial advisors.
  2. Framework illustrating the required skills and competencies in financial sector.