Objectives: This ESR project will:

  1. Identify and examine organisational capabilities, processes and structures (formal and informal) that support and drive (or hinder) digital transformation.
  2. Investigate what are the organisational capabilities that advance (or hinder) the digital transformation and use of enabling technologies across industries (with particular focus on mature companies in low-tech sectors).

The research will mainly employ qualitative research design including action research approach.

Expected results:

  1. Roadmaps to renew organisational capabilities, processes and structures that are needed for digital transformation.
  2. Maturity models that illuminate different growth trajectories and digital transformation journeys.
  3. Capability readiness frameworks.