Objectives: This ESR project will examine:
- How the use and the design of mobile telepresence robots (MTRs) influence the way a team engages in problem solving and decision making under various circumstances (e.g. high/low cognitive complexity, routine/non-routine tasks, and high/low uncertainty).
- How this in turn influences performance outcomes (e.g. decision-making error, speed of output) and team outcomes (e.g. satisfaction, cohesiveness).
Methodology: Qualitative field study followed by confirmatory laboratory studies.
- In-depth understanding of how mobile telepresence robots affect team dynamics, and in particular decision making and problem solving.
- Identification and examination of features of mobile telepresence robots that are able to positively/negatively affect team collaborative efforts.
- New knowledge base on how organisational decision-makers and technologists can design mobile telepresence robots for collaboration purposes that ensure positive team environment and effective team collaboration.