Objectives: This ESR project will examine:

  1. How the use and the design of mobile telepresence robots (MTRs) influence the way a team engages in problem solving and decision making under various circumstances (e.g. high/low cognitive complexity, routine/non-routine tasks, and high/low uncertainty).
  2. How this in turn influences performance outcomes (e.g. decision-making error, speed of output) and team outcomes (e.g. satisfaction, cohesiveness).

Methodology: Qualitative field study followed by confirmatory laboratory studies.

Expected results:

  1. In-depth understanding of how mobile telepresence robots affect team dynamics, and in particular decision making and problem solving.
  2. Identification and examination of features of mobile telepresence robots that are able to positively/negatively affect team collaborative efforts.
  3. New knowledge base on how organisational decision-makers and technologists can design mobile telepresence robots for collaboration purposes that ensure positive team environment and effective team collaboration.