This report aims to present novel managerial approaches for collaborative human-robot interaction (HRI) in organisations. The relevance of this topic stems from the increasing integration of robots into the workplace and the need for effective management strategies to ensure successful implementation. Introducing robots of all kinds—social, collaborative, or virtual—has brought about numerous benefits to the workplace, including, but not limited to:
- Increase in production speed
- Reduction of labour costs
- Decrease in errors
- Facilitation of communication in remote work scenarios
- Support of humans in service tasks
- Improved customer service assistance
Authors: Philipp Jennes, Sophie Altrock, Alejandra Rojas, Syed Ali Hassan, Justyna Dabrowska.
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